db bajee Responsible Gaming — protect yourself and your family
Playing for entertainment is fine, but it should never become a source of harm. db bajee believes that safe and informed play is the best play. We have prepared several tools and support options for your benefit.
Why responsible gaming matters
Online betting and casino games are a form of entertainment — but for some people they can get out of control. db bajee believes that when every player plays with awareness, this risk is greatly reduced. Our Terms and Conditions clearly state that this platform is only for individuals aged 21 or older. Age verification is mandatory for us, and no minor can open an account.
Gambling becomes a problem when a person keeps playing in an attempt to recover lost money, or spends time and money while neglecting family or daily responsibilities. db bajee does not want any player to reach that point. That is why we have built several safety tools that you can activate at any time.
If you are concerned about your own gaming habits or those of someone close to you, visit our FAQ section without delay — you will find answers to common questions about responsible gaming there. Our 24/7 live chat support is also always available. Remember, asking for help is not a sign of weakness — it is a sign of awareness.
Tools to keep yourself in control
Deposit Limit
Set a fixed limit on your daily, weekly, or monthly deposits. Once the limit is reached, no further deposits can be made. Lowering the limit takes effect immediately; raising it requires a waiting period.
Session Time Limit
Decide in advance how many hours you will play in one session. When the set time is up, the system will automatically end the session and display a warning message.
Loss Limit
If you lose more than a set amount, your account will be temporarily locked. With this feature active, you cannot place further bets driven by the urge to chase losses.
Cool-Off Break
Need a short break? Choose a cool-off period ranging from 24 hours to a few weeks. You will not be able to log in to your account during this time.
Self-Exclusion
If you want a long-term break, activate self-exclusion. Once active, your account cannot be reopened for at least 6 months. Contact live chat for assistance.
Reality Check Reminder
At regular intervals, a message will appear on screen showing how long you have been playing and how much you have won or lost — so you always have a clear picture of the situation.
To activate or change any of these tools, go to your account settings or speak with us via 24/7 live chat. Lowering any limit takes effect immediately, but for increases we apply a short delay — this is for your own protection.
Warning signs of a problem
If any of the following signs appear, it is time to review your gaming habits. These are not signs of weakness — they are the first step toward awareness.
Continuing to play despite repeated losses in the hope of winning back what was lost, and being unable to stop.
Taking money from household expenses, loan repayments, or emergency savings to use for betting.
Hiding the time spent playing, lying to family, or becoming cut off from social relationships.
Feeling mentally uneasy or angry when unable to log in to your account or when there is no internet.
Staying up late to play, disrupted sleep, or being unable to focus on work or studies.
Being unable to stop after winning a good amount and continuing in the hope of winning even more.
Take action now
If you notice one or more of the above signs in yourself, contact our 24/7 live chat immediately.
Our support team can communicate in both Bengali and English and will assist you while keeping your situation completely confidential.
Assess yourself
Answer the following questions honestly. If three or more answers are "yes", you should seek professional help.
Where to get help
db bajee Live Chat
Our support team works 24 hours a day, 7 days a week. You can speak in both Bengali and English. Use live chat to raise, lower, or activate self-exclusion on your account.
Email Support
If you prefer not to chat in real time, you can also contact us by email. Our support team will reply as quickly as possible. Your identity is kept completely confidential when you write by email.
Family and Trusted People
Talk openly with a family member or trusted friend. They can help you make the right decisions and encourage you to seek professional help if needed.
Professional Mental Health Services
There are various government and private organisations in Bangladesh that provide mental health services. A mental health specialist or counsellor can offer effective help in overcoming a gambling problem. This is entirely confidential and there is nothing to be ashamed of.
Religious and Community Counselling Centres
Advisors at local mosques, temples, or community organisations can also provide support. Support received in a familiar environment is often more effective. Seeking help from those around you is not weakness — it takes courage.
db bajee's commitment
db bajee is not just an entertainment platform — it is a responsible community. We believe that a safe and satisfied player is our greatest reward. That is why we continually improve our safety tools and support systems.
Under our Privacy Policy, if you request self-exclusion or any limit setting, that information is kept completely confidential and is never used for any marketing activity. While self-exclusion is active, you will not receive any promotional emails or messages.
We take the protection of minors very seriously. If we suspect that any individual is under 21 years of age, we may request identity verification at any time and, if necessary, suspend the account. This is part of our responsibility toward the younger generation.
We want gaming to remain a positive form of entertainment in everyone's life — not a source of financial or mental stress. At db bajee, all decisions are yours. We simply try to make those decisions easier and safer.