db bajee Privacy Policy
Your personal information is important to us. This policy clearly sets out how db bajee collects, stores, and protects your data.
Introduction and Scope
db bajee is an online gaming and betting platform that provides services to users in Bangladesh. This Privacy Policy ("Policy") explains how we collect and process your information through our website dbbajee.cam and mobile application.
This policy applies only to db bajee's own platform. Third-party websites or services may have separate privacy policies, for which db bajee is not responsible.
Reading our Terms and Conditions will give you more detail about the overall legal framework for using the platform. These two documents together form the basis of the agreement between db bajee and the user.
1.1 — Changes to This Policy
db bajee reserves the right to update this privacy policy at any time. We will post a notice on the platform when significant changes are made. Continuing to use the platform after changes are made will be considered as your acceptance of the updated policy.
What Information Is Collected
db bajee collects two types of information — information you provide directly and information collected automatically.
2.1 — Information You Provide Directly
During account registration and use, you provide the following information:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details (for verification)
- Payment information — bKash, Nagad, Rocket, or Upay account numbers
- Any information provided when contacting the support team
2.2 — Automatically Collected Information
When you use the platform, the following information is recorded automatically:
- IP address and device type
- Browser version and operating system
- Time spent on the platform and pages visited
- Gaming and betting transaction history
- Login duration and session data
- Information obtained through cookies and similar tracking technologies
2.3 — About Cookies
db bajee uses cookies to improve platform functionality and personalise your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect some features of the platform.
Purpose of Information Use
Collected information is used only for specific and legitimate purposes. db bajee uses your information for the following:
3.1 — Account Management and Verification
Your information is used to complete the registration process, verify identity, and confirm age eligibility (21+). This is essential for the security of the platform.
3.2 — Processing Financial Transactions
Your payment information is used to correctly process deposits and withdrawals and to verify transactions through bKash, Nagad, Rocket, and Upay.
3.3 — Providing Customer Support
Our 24/7 live chat and email support team uses your account information to resolve your issues quickly and effectively.
3.4 — Ensuring Responsible Gaming
By monitoring gaming behaviour, db bajee identifies potentially harmful patterns and provides assistance where needed. We are committed to user wellbeing by following the responsible gaming guidelines.
3.5 — Platform Improvement and Security
Your usage data is analysed to prevent fraud, protect accounts, and improve the overall quality of the platform. All data transfers are secured using SSL encryption technology.
Data Storage and Security
db bajee applies industry-standard security measures to protect your information. Data is stored on encrypted servers and regular security audits are conducted to prevent unauthorised access.
4.1 — Retention Period
Your information is retained for as long as your account is active and for as long as necessary to meet legal requirements after that. Financial transaction records may be kept for a longer period in accordance with regulatory requirements.
4.2 — Security Measures
We apply the following technical and organisational measures:
- Securing all data transfers with SSL/TLS encryption
- End-to-end encryption for sensitive information
- Two-factor authentication (OTP)
- Regular security testing and vulnerability assessments
- Data protection training for staff and access control policies
4.3 — Response to a Data Breach
If a data breach occurs and it affects your information, db bajee will notify you as soon as possible and take the necessary steps to minimise harm.
Data Sharing and Third Parties
db bajee never sells your personal information or shares it with third parties for commercial purposes. However, some information may be shared in specific circumstances:
5.1 — With Service Providers
Necessary information is shared with selected partners for payment processing, identity verification, and technology services. These partners follow the same standard of data protection obligations as we do.
5.2 — For Legal Obligations
db bajee may be required to provide information to authorities as part of a court order, government directive, or legal process. In such cases, we will provide only the information legally required.
5.3 — For Fraud Prevention
Limited information may be shared with security specialist partners in cases of suspicious activity or when account protection is needed. The purpose of such sharing is always to protect your account and funds.
Your Rights and Controls
db bajee believes you should have full control over your own information. Your key rights are described below:
6.1 — Right to Access Your Information
You can request to view the personal information stored about you at db bajee at any time. Our support team will provide you with a detailed report.
6.2 — Right to Correct Your Information
If your account contains incorrect or incomplete information, you can request a correction. Verification may be required for changes to identity-related information.
6.3 — Right to Delete Your Information
When closing your account or in certain circumstances, you can request that your personal information be deleted. However, financial transaction records may be retained for a set period for legal reasons.
6.4 — Managing Marketing Communications
If you do not wish to receive promotional messages from db bajee, you can change your preferences at any time. Essential account and security messages will always be sent.
Protection of Minors
db bajee strictly prohibits anyone under the age of 21 from opening an account or using the platform. Age is verified at registration and confirmed with ID where necessary.
If we ever find that someone has created an account using a false age, the account will be suspended immediately and the relevant information will be securely deleted. No information relating to minors is used for any purpose.
International Data Transfers
Your information may be processed or stored on servers outside Bangladesh as required to provide the service. Where this occurs, db bajee ensures that the standard of data protection is equivalent to our own.
Contractual safeguards are in place for international data transfers to ensure your information is protected wherever it is held.
Contact and Complaints Process
If you have any questions, requests, or complaints about this privacy policy, please contact the db bajee support team. Our support team is available in Bengali and English, 24 hours a day, 7 days a week.
9.1 — Contact Methods
Contact us for any privacy-related requests:
- Live Chat: available directly on the platform
- Email: [email protected]
9.2 — Complaint Resolution Time
After receiving a data-related request, db bajee will respond within a reasonable time. Complex requests may take longer, but we treat every request seriously.
To learn more about db bajee, visit our About Us page, or read our Frequently Asked Questions (FAQ) for answers to common questions.
Consent and Acknowledgement
By creating an account on the db bajee platform, you confirm that you have read and understood this privacy policy in full. You also confirm that you are 21 years of age or older and that you are using this platform voluntarily.
If you object to the collection and processing of information described in this policy, please refrain from using the platform or contact our support team to close your account.
This privacy policy is part of db bajee's core documentation and works alongside our Terms and Conditions. We are always committed to protecting our users' information.